We are committed to protecting your personal data and respecting your privacy. This notice explains:
- What information we collect about you
- Why we collect it and how we use it
- Our lawful bases for processing personal data
- Who we share your information with
- How we keep your information secure
- Your rights under data protection laws
This notice applies to individuals who:
- Are clients or prospective clients
- Receive marketing or business communications from us
- Visit or interact with our website
- Apply to work with us or collaborate with us
Ascend Advisory Consultancy Limited (trading as Ascend Advisory)
Company Number: 15746754
Registered Office: 71-75 Shelton Street, Covent Garden, WC2H 9JQ
We act as the data controller for the personal data we process.
If you have any questions regarding this notice or how we process your personal data, you can contact us in the following ways:
Email: hello@ascendadvisory.co.uk
Alternatively, you can contact the Information Commissioner’s Office (ICO) using the details provided later in this notice.
We collect information from you in several ways, including:
When you request information or a proposal from us
When you engage us to provide services
When you communicate with us via email, phone, website forms, or social media
When you provide information for recruitment or supplier onboarding
From publicly available sources such as Companies House or professional networking platforms
From referrals or third‑party service providers acting on your behalf
We may collect the following categories of data depending on our relationship with you:
Client and prospective client data:
- Name, job title and business contact details
- Financial information and identity verification details
- Business documentation shared with us
- Engagement records and correspondence
- Billing and transaction information
Website and marketing data:
- IP address, browser type and device information
- Website usage and analytics data
- Marketing preferences and engagement history
Recruitment data:
- Contact details, CVs, employment history
- Qualifications and right‑to‑work documentation
We use your data to:
- Deliver our services effectively
- Manage client relationships and communications
- Administer billing and payments
- Comply with legal and regulatory obligations
- Improve our services and website experience
- Manage recruitment and staffing processes
- Conduct internal administration and business management
- Lawful bases for processing personal data include:
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests (such as service delivery, security and marketing to business contacts)
- Consent, where required
We will only use your personal data for the purposes described. If we need to use it for a different purpose, we will inform you and explain the lawful basis.
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your personal data
- Restrict or object to processing
- Request transfer of your data to another provider
- Withdraw consent where we rely on it
To exercise your rights, contact us using the details above. We normally respond within one month.
We may share your data with:
- Professional advisers (e.g., accountants, lawyers)
- Cloud and IT service providers
- Regulators or authorities where required by law
- Contracted service providers working on our behalf
We do not sell your data.
Where data is transferred outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses.
We take reasonable technical and organisational measures to protect your data. In the event of a data breach, we will notify you and the ICO where legally required.
We retain personal data only for as long as necessary for:
- Legal and regulatory compliance
- Contractual obligations
- Business and accounting records
After this period, data is securely deleted or anonymised.
If you are unhappy with how we use your personal data, please contact us first so we can address your concerns.
You also have a right to complain to the Information Commissioner's Office (ICO).
Website – https://ico.org.uk/
Telephone – 0303 123 1113